Frequently asked questions
Everything to know about your framed print, choosing a size, prepaid payment and delivery.
Prints, payment & peace of mind.
Is this a painting or a print?
A print. Some pieces have a painted, brushwork look, but every Vesha artwork is a framed print, not a hand-painted original.
What will I receive?
Your chosen artwork printed on 300 GSM glossy art board, laminated, mounted on a 2 mm board and finished in a 1-inch black or white frame. A mounting kit is included, so it is ready to hang.
Which size is right for my space?
A4 suits a shelf, desk or compact puja corner. A3 is an easy focal point above a console or altar. 18 × 24 in holds a larger wall, above a sofa, bed or bench.
Each product page has a size guide showing all three on a wall.
Which frame colour should I choose?
Black gives the colours a stronger, more defined edge and suits warm or dark walls. White keeps the look light and airy and suits pale walls. Both use the same 1-inch frame profile.
How do payment and delivery work?
We print, frame and dispatch your piece within 3 to 5 business days of payment. Standard delivery in India is free and usually takes another 3 to 7 business days. These are estimates, not guaranteed dates.
Every piece is made to order, so all orders are prepaid: pay online at checkout. Cash on delivery is not available.
What if my print arrives damaged?
Please record an unboxing video when you open your parcel. If your print arrives damaged, defective or incorrect, email support@vesha.co within 48 hours of delivery with your order number, the video and photos, and we will send a free replacement or refund you in full.
Made-to-order prints cannot be returned for a change of mind. We can cancel an order only before it goes into production, so email us as soon as possible if you need to.